Help

Each day you get one category and 30 items. Exactly 12 of them belong. Tap them one at a time — every correct tap grows the pot, and one wrong tap loses all of it. You can stop and bank whenever you like.

The pot runs 10, 25, 50, 90, 150 … up to 3,500 for all 12, plus a bonus for clearing the board.

One run per person per day. That's the whole point — if you could retry, busting wouldn't mean anything. A new puzzle arrives at midnight in your local time.

Tell us and we'll check properly. Every puzzle is written and then independently re-checked by a second pass that never sees the first one's answers, and anything either pass is unsure about is thrown out — but that isn't the same as never being wrong.

Email sageguideapp@gmail.com with the date and the item. If we got it wrong, we'll say so and fix it.

Cosmetics, and nothing else. Hats, outfits, backdrops and themes. Coins can't buy a better score, a second chance, or anything that affects the leaderboard — the leaderboard ranks by how deep you went and doesn't know coins exist.

Prices are 250 for common, 900 for rare, 2,500 for epic and 8,000 for legendary.

There are three kinds, and coins buy none of them.

Earned. Ten items, and the only route is doing the thing. The Crown is for taking all 12 in one run; Plate Armour for a hundred-day streak; the Laurel for a hundred banks. Three reward disasters — busting deep, busting with a huge pot, and busting three days running. One rewards banking early twenty times, because playing it safe is a real way to play and deserves something too.

Members only. One new cosmetic each month while your membership is active. You keep everything you were a member for, permanently, even if you cancel. You don't get the months you weren't a member, and rejoining doesn't backfill them.

Store only. A small number of items sold for real money and never for coins, including the three-piece Deep Space set. If they were also earnable there'd be no reason for them to exist.

• No ads anywhere in the app
• An Expert puzzle each day, with a much tighter set of decoys
• 25% more coins on every bank
• A members-only cosmetic each month, which is yours to keep even if you cancel
• The full archive — every puzzle ever published, one attempt each

Archive runs are for completion: they don't earn coins, extend your streak or appear on the leaderboard. Otherwise a member could play six months of back catalogue in an afternoon and the coin economy would stop meaning anything.

Cancelling doesn't take back anything you already have. It does mean you stop receiving new monthly items, and a month you weren't a member for can't be collected later.

Streaks run on your device's timezone. If you've travelled, or your phone's timezone changed, the day boundary moved with it. Both banking and busting count — you only need to finish a run, not win one.

If the dates genuinely don't add up, email us and we'll look at the record.

If you bust from depth 4 or deeper, you can watch an ad to take that tap back, once a day. The tile you hit stays revealed, so you're not sent back into the same trap.

A rescued run still counts and still earns coins, but it's marked on the leaderboard and can't take a top-three place. The ad buys your coins back, not your rank.

Coins are credited by the store's receipt rather than by your phone, so a poor connection can delay them by a minute or two. Force-quit and reopen the app first.

If they're still missing after that, email us with the date and rough amount — every coin movement is recorded, so we can see exactly what happened and fix it.

It won't, and that's expected. Coin packs are consumable — they were added to your balance when you bought them, so there's nothing to restore. Restoring brings back your membership and any store-exclusive items.

So your streak, coins and wardrobe survive a new phone, and so one person gets one run a day. It's an email address and a link — there's no password.

Settings → Delete account. It's immediate and permanent. Cancel your membership in your Apple or Google account settings first, though — deleting here doesn't stop the billing.

The streak bonus grows by 5% a day and stops at 10 days (×1.5). Your streak keeps counting past that, but the multiplier doesn't.